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Reporting
of a crime to the South African Police Service for investigation
Condition/Service
Description:
This service is provided to any person who is a victim of crime.
The SAPS
will open a case docket and investigate the crime, effecting arrests of
suspects and presenting the case to courts for prosecution.
Process:
When a person
has been a victim of crime he/she can contact the police by dialling 10111
or the nearest police station (contact details) to report the crime, they
could also visit their nearest police station.
If a police official attends the crime scene he/she will obtain a statement
from the complainant and witnesses if possible.
The police official will then go to the police station and register the
case in the SAPS Crime Administration system (CAS) and give the complainant
the reference which is called a CAS number.
The complainant must ensure that he/she retains this CAS number as a reference
for future enquiries regarding the criminal case.
If the complainant visits the local police station to report the crime
he/she will be attended to in the Community Service Centre by a police
official
The police official will first interview and then take a statement from
the complainant and register the reported crime into the CAS .
The complainant will then be given a CAS number which must be used for
all enquiries regarding the reported criminal case.
The completed case docket is then allocated to a police detective who
will carry out the investigation and all enquiries can then be directed
to this detective.
The detective in charge of the particular case will complete the investigation
and present the docket to the relevant court for prosecution.
The complainant will be notified by the detective when he/she is to attend
the court hearings.
Cost:
There is no charge for this service.
Legal Instrument:
South African Police Service Act 68/1995
Contact and
Location:
10111, Local police stations (see contact list)
Type:
G2C, G2B
Service standard:
The case once officially registered would be assigned immediately to the
Detectives for investigation.
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